Support centre

Find guides, FAQs and best practices for Westfield Analytics.

Status & uptime

Public status page with historical SLOs and post-incident reviews.

Cost controls

Budgets, alerts and per-team chargeback reports baked in.

Granular permissions

Role-based access with attribute conditions for sensitive actions.

SDKs and CLI

Tooling for JavaScript, Python, Go and a scriptable command line.

Open APIs

REST and webhook APIs, fully versioned, with first-party client libraries.

Top questions

Do you offer a free trial?

Yes, a 30-day trial of every paid feature, no credit card required. Sandbox environments remain free indefinitely.

Which compliance certifications do you hold?

SOC 2 Type II, ISO 27001 and GDPR. Reports are available under NDA from the trust centre.

Where is customer data stored?

You can choose between EU, US and APAC regions during account setup. Data is encrypted in transit and at rest.

Can I export my data at any time?

Yes. A self-service export delivers a portable archive in standard formats. There is no lock-in.

How long does a typical onboarding take?

Most teams are in production within two weeks. A guided checklist and a named contact help keep things on track.

Can't find what you need? Contact our support team.
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